Delivery Information - When Can I Expect My Order? | The Organic Gardening Catalogue

Order Despatch

Orders are despatched promptly by post or parcel carrier. Seasonal items such as plants are sent separately with the estimated delivery times stated against each variety both in our catalogue and on our website.

Small items are sent by Royal Mail and larger items by courier. When ordering large items please provide your phone number so that the courier can contact you if necessary.

Please note that when several items are ordered they may not all be delivered at the same time.

Delivery Charge

Standard Charge

Packet seed only will incur a carriage charge of £2.99.

All other products incur a carriage charge of £6.99.

If your order comprises of a combination of carriage charges then a combined carriage charge of £7.99 will be applied.

Live Plants

The Organic Gardening Catalogue strives to ensure that all its plants are delivered to you in the perfect condition for planting. While the majority of our nursery plants cope well with slight delays in intransit, sadly, the time it takes to deliver to certain locations in the UK means that we can't guarantee this for some of our smaller plug products and tender bedding and vegetable lines, which do not respond well to the extra journey time. So regretfully while we offer the majority of our live plant offering nationwide, we are unable to ship plugs, begging plants and tender vegetable plants to the following areas: HS, IV41-IV49, IV51, IV55-56, KW15-KW17, PA34, PA41-48, PA60-PA78, PA80, PH40-PH44, TR21-TR24, ZE1-ZE3.

Non Standard Deliveries

Northern Ireland, Channel islands, Isle of Man & Isles of Scilly & areas of Scotland with postcodes starting AB30 plus, HS, IV1 to IV40 plus, KA27, KA28, KW1 to KW16, PA20 to PA38, PA41 to PA80, PH10-PH40, PH42 to PH50 and ZE: For orders weighing less than 2KG standard carriage charge applies. Where the weight of the large order is 2k to 10kg the carriage charge is £9.99. Where the weight of the order is over 10kg the carriage charge is £14.99.

Republic of Ireland: For orders weighing less than 2kg standard carriage charge applies. Where the weight of the order is 2kg and above the carriage charge is £14.99.

Delivery Information for Large Non-Standard (Lorry) Items

Large non-standard delivery items will be marked with a Lorry colour large lorry items . Details of the lorry charges are listed below. We may need to contact you regarding delivery so please provide a contact number with all orders. For certain large items that require our 2-Man service the delivery will need to be booked in advance and a specific date and time provided by yourself and confirmed by the courier, please note if you are not at the agreed delivery address at the pre-booked date and time and delivery is not possible then we reserve the right to charge you for the cost of missed delivery and re-delivery.

Prices include VAT where applicable.

Due to courier limitations, we are unable to deliver Lorry items outside mainland UK, to Scottish Highlands, Isles or BFPO addresses.

We reserve the right to contact you and advise an additional charge where necessary and are happy to quote for carriage of specific products to more remote areas. Some items may not be available to all areas.

We reserve the right to revise any carriage charges in the event of carrier price increase or other unforeseen circumstances. We will always advise of the carriage charge before payment is taken.

Lorry Colour Charges

Red - £9.99
Purple - £24.99

If you have any further enquiries about delivery please contact our customer service team

What our customers say

"Very impressed with the quality of leek and broad bean seeds you sent. Excellent germination and look forward to a bumper crop. Will certainly be back."

E. Smyth

“I bought all my seeds, potatoes, etc. from your catalogue last year for my new ‘larger’ vegetable garden. I have to say I have never had such success in the garden. The germination was excellent; the quality of plant stock and produce is superb."

Sadie

“I am compelled to write to you and your staff for the exemplary service provided by your company, in an age where the word and term ‘service’ has lost its meaning.”

M. Willingham